September 2020

At present we are implementing changes to our website with new software. Please bear with us as this may cause a few unforeseen problems. If you notice anything not working properly or data missing we would be most grateful if you could inform us and we will endeavour to rectify as soon as possible. With Thanks.


FREQUENTLY ASKED QUESTIONS

  • We are manufacturers/wholesalers/distributors—we are unable to supply goods to members of the general public as we are trade suppliers to Gift Shops, Repository Shops and Churches.

  • If you are a customer and would like to place orders online and view prices, please e.mail us for a login and password - for security reasons this information can only be given by e.mail.

  • New Customers - please contact us for information regarding opening a new account.

  • Placing orders - orders can be placed on the web, e.mail, fax, post and phone.

  • Delivery Charges: Carriage Free on orders of £95.00 or €125.00 & Over (excluding V.A.T. )

  • International Delivery - we welcome orders from all countries—at present we export to: EEC, Australia, Kuwait, South Africa, Trinidad. Despatch can be by Air Freight or Sea Freight, quotations are available on request.

  • Prices:- we do our utmost to maintain prices as shown in our catalogue, however price changes will occur and up-to-date prices will always be shown on our website. However, for church furnishings it is recommended that up-to-date quotations are requested.

  • Catalogues:- we produce the following catalogues, copies available on request. General Catalogue, Spring Catalogue, All Occasion Card Catalogue, Communion/Confirmation Catalogue, Church Catalogue, Christmas Catalogue.

  • Account access:- this will enable you to print copies of previous invoices and view your account balance online.

  • Specials: we are pleased to be able to offer a range of products produced to your specifications - a few examples are - Greeting Cards (many cards from our card catalogue are available for special overprinting, minimum quantities apply). Other specials include Medals, Statues, Key-Rings. Examples and details of special statues are listed on our specials page on the web-site, this gives details of the procedures from the making of clay molds to the final painting stages. We would be delighted to help with any special requirements you may have.

  • Order tracking:- any member of our sales team will be available to handle your enquiries regarding goods in transit.

  • Returns:- Goods are not returnable for credit or exchange without permission from our office, please contact our sales team. We do not operate a Sale/Return policy.

  • We have sales representatives in many areas - if you would like our representative to call with you please request a visit.

  • Our Trade Shows are held twice a year at various venues - please click the tab on the front page of our website - NEWS, this lists dates and venues.

CBC Distributors
CBC Distributors
Greenbank Ind. Est
Unit 27 | Rampart Road | Newry
Co. Down | BT34 2JP | N Ireland
Tel: 0044 28 302 65216
Fax: 0044 28 302 63927
sales@cbcdistributors.co.uk
www.cbcdistributors.co.uk
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