FREQUENTLY ASKED QUESTIONS

  • We are manufacturers/wholesalers/distributors—we are unable to supply goods to members of the general public as we are trade suppliers to Gift Shops, Repository Shops and Churches.

  • If you are a customer and would like to place orders online and view prices, please e.mail us for a login and password - for security reasons this information can only be given by e.mail.

  • New Customers - please contact us for information regarding opening a new account.

  • Placing orders - orders can be placed on the web, e.mail, fax, post and phone.

  • Delivery Charges: Carriage Free on orders of £95.00 or €125.00 & Over (excluding V.A.T. )

  • International Delivery - we welcome orders from all countries—at present we export to: EEC, Australia, Kuwait, South Africa, Trinidad. Despatch can be by Air Freight or Sea Freight, quotations are available on request.

  • Prices:- we do our utmost to maintain prices as shown in our catalogue, however price changes will occur and up-to-date prices will always be shown on our website. However, for church furnishings it is recommended that up-to-date quotations are requested.

  • Catalogues:- we produce the following catalogues, copies available on request. General Catalogue, Spring Catalogue, All Occasion Card Catalogue, Communion/Confirmation Catalogue, Church Catalogue, Christmas Catalogue.

  • Account access:- this will enable you to print copies of previous invoices and view your account balance online.

  • Specials: we are pleased to be able to offer a range of products produced to your specifications - a few examples are - Greeting Cards (many cards from our card catalogue are available for special overprinting, minimum quantities apply). Other specials include Medals, Statues, Key-Rings. Examples and details of special statues are listed on our specials page on the web-site, this gives details of the procedures from the making of clay molds to the final painting stages. We would be delighted to help with any special requirements you may have.

  • Order tracking:- any member of our sales team will be available to handle your enquiries regarding goods in transit.

  • Returns:- Goods are not returnable for credit or exchange without permission from our office, please contact our sales team. We do not operate a Sale/Return policy.

  • We have sales representatives in many areas - if you would like our representative to call with you please request a visit.

  • Our Trade Shows are held twice a year at various venues - please click the tab on the front page of our website - NEWS, this lists dates and venues.

CBC Distributors
CBC Distributors
Greenbank Ind. Est
Unit 27 | Rampart Road | Newry
Co. Down | BT34 2JP | N Ireland
Tel: 0044 28 302 65216
Fax: 0044 28 302 63927
sales@cbcdistributors.co.uk
www.cbcdistributors.co.uk
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