FREQUENTLY ASKED QUESTIONS
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We are manufacturers/wholesalers/distributors—we are unable to supply goods to members of the general public as we are trade suppliers to Gift Shops, Repository Shops and Churches.
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If you are a customer and would like to place orders online and view prices, please e.mail us for a login and password - for security reasons this information can only be given by e.mail.
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New Customers - please contact us for information regarding opening a new account.
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Placing orders - orders can be placed on the web, e.mail, fax, post and phone.
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International Delivery - we welcome orders from all countries—at present we export to: EEC, Australia, Kuwait, South Africa, Trinidad. Despatch can be by Air Freight or Sea Freight, quotations are available on request.
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Prices:- we do our utmost to maintain prices as shown in our catalogue, however price changes will occur and up-to-date prices will always be shown on our website. However, for church furnishings it is recommended that up-to-date quotations are requested.
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Catalogues:- we produce the following catalogues, copies available on request. General Catalogue, Spring Catalogue, All Occasion Card Catalogue, Communion/Confirmation Catalogue, Church Catalogue, Christmas Catalogue.
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Account access:- this will enable you to print copies of previous invoices and view your account balance online.
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Specials: we are pleased to be able to offer a range of products produced to your specifications - a few examples are - Greeting Cards (many cards from our card catalogue are available for special overprinting, minimum quantities apply). Other specials include Medals, Statues, Key-Rings. Examples and details of special statues are listed on our specials page on the web-site, this gives details of the procedures from the making of clay molds to the final painting stages. We would be delighted to help with any special requirements you may have.
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Order tracking:- any member of our sales team will be available to handle your enquiries regarding goods in transit.
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Returns:- Goods are not returnable for credit or exchange without permission from our office, please contact our sales team. We do not operate a Sale/Return policy.
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We have sales representatives in many areas - if you would like our representative to call with you please request a visit.
